Privacy Policy

Information We Collect

• Full name
• Email address
• Phone number
• Mailing address
• Vehicle preferences
• Trade-in details
• Financing information submitted through secure applications
• Any information you voluntarily provide through our website or communication channels

We may also collect non-personal information such as browser type, IP address, device information, website activity, and cookies.

How We Use Your Information

• Respond to your questions and vehicle inquiries
• Schedule appointments and test drives
• Provide vehicle availability and pricing information
• Assist with financing and purchase requests
• Send important updates about your requests
• Improve our website and customer experience
• Provide SMS text messaging communications when you have opted in

SMS Communications and Consent

By providing your mobile phone number and consenting to receive SMS messages, you agree to receive text messages from Eastern Shore Luxury Car Sales related to:

• Vehicle inquiries
• Appointment reminders
• Purchase and sales updates
• Customer support
• Promotional offers and dealership updates (where consent has been provided)

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message. You may reply HELP for assistance.

Information Sharing

We do not sell your personal information. We may share your information only with trusted service providers that assist us in operating our business, processing transactions, maintaining our website, or providing services on our behalf, subject to confidentiality requirements and applicable laws.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You may adjust your browser settings to disable cookies; however, some website features may not function properly.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding access, correction, deletion, or limitation of your personal information. You may contact us to exercise any applicable rights.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

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